Terms and Conditions
Welcome to Vanish AI, a monthly paid software subscription service designed to assist businesses in managing their online reputation by addressing negative reviews. These Terms and Conditions govern your use of our platform and services. By accessing and using Vanish AI, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Account Registration
1.1 To use Vanish AI, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. Providing false or inaccurate information may result in suspension or termination.
1.2 You must be at least 18 years old to create an account and use Vanish AI. If you are using Vanish AI on behalf of a company or organization, you represent and warrant that you have the authority to bind them to these Terms and Conditions.
2. Authorization and Access to Services
2.1 Authorization is a mandatory step to gain access to the platform. You must complete all required authorization steps, including but not limited to providing valid payment information, agreeing to the terms of service, and confirming your intent to subscribe before gaining access to the platform.
2.2 Failure to complete the authorization process does not negate your responsibility for charges incurred. Access to the platform, regardless of whether full authorization was completed, constitutes acceptance of these Terms and Conditions, and you agree to pay all associated fees.
2.3 If you attempt to access the service without completing the proper authorization, you will still be liable for any usage fees incurred during your access.
3. Use of Vanish AI
3.1 Vanish AI provides a platform that assists in eliminating negative reviews. However, it is important to note that the effectiveness of the service may vary depending on various factors, including the platforms on which the reviews are posted and the specific content of the reviews.
3.2 While Vanish AI strives to provide accurate and reliable information, we do not guarantee the complete elimination of negative reviews or the restoration of your online reputation. The success of the service depends on multiple factors beyond our control.
3.3 You agree to use Vanish AI in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and the actions you take while using Vanish AI. Additionally, you must adhere to the terms and rules of the review sites you are utilizing our extension on.
4. Subscription and Payment
4.1 Vanish AI operates on a monthly subscription model. By subscribing, you agree to pay the applicable fees as detailed on our website or during sign-up. Accepted payment methods and applicable taxes will be outlined during the checkout process.
4.2 All subscription fees are non-refundable. Failure to pay subscription fees on time may result in the suspension or termination of your account. Recurring payments will continue unless you cancel your subscription at least seven (7) days prior to the next billing cycle.
4.3 Vanish AI reserves the right to adjust subscription fees at any time. Changes will be communicated in advance, and you may cancel your subscription if you disagree with the new fees.
4.4 By subscribing, you agree not to initiate chargebacks or payment disputes based on dissatisfaction with results. Vanish AI provides a service but does not guarantee specific outcomes.
4.5 Clients must provide necessary account access and authorizations to allow Vanish AI to deliver its services. Failure to do so will not entitle clients to refunds, and subscription payments will continue as scheduled.
5. Termination
5.1 Clients may cancel their subscription by notifying support@govanish.com at least seven (7) days before the next billing cycle. Without proper notice, the cancellation will take effect in the following billing cycle.
5.2 Vanish AI reserves the right to suspend or terminate accounts for violations of these Terms or fraudulent activity.
6. Chargeback Policy
6.1 Chargeback Abuse Prevention: You agree not to initiate chargebacks or disputes without first attempting to resolve the issue directly with Vanish AI. You must contact our support team at support@govanish.com before filing a chargeback with your card issuer. Failure to do so may result in account suspension or termination, and we may pursue legal action if necessary.
6.2 Obligation to Resolve Disputes: If you dispute any charges, you agree to notify Vanish AI within 14 days of the transaction date and provide reasonable details of the issue. We will make a good faith effort to resolve any issues before a chargeback is considered.
6.3 Chargeback Fees: In the event of a chargeback, you will be responsible for paying a chargeback fee of $25 in addition to the full amount of the disputed transaction. These fees will be charged to your account and may result in suspension or termination if left unpaid.
6.4 Consequences of Fraudulent Chargebacks: Any attempt to file a chargeback in bad faith (e.g., for services already provided or without valid grounds) will be considered fraudulent. This may result in immediate account suspension, legal action, and recovery of all costs incurred, including chargeback fees, legal fees, and damages.
6.5 No Refunds After Chargeback: If a chargeback is initiated, any previously issued refunds will be voided, and your access to our services will be revoked immediately. Once a chargeback is filed, you waive the right to receive any further refunds, regardless of the outcome of the dispute.
6.6 Chargeback Monitoring and Fraud Prevention: Vanish AI reserves the right to monitor accounts for chargeback activity. Accounts with a history of chargebacks or fraudulent activity may be flagged for manual review or permanently terminated. We may refuse service to any user engaging in chargeback abuse.
7. Intellectual Property
7.1 Vanish AI, including all software, content, and materials provided by Vanish AI, is protected by intellectual property rights and is the sole property of Vanish AI or its licensors. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from or through the service.
7.2 Vanish AI and its associated logos, trademarks, and service marks are the property of our company. You are granted a limited, non-exclusive, and non-transferable license to use Vanish AI for its intended purpose.
7.3 You retain ownership of the content you submit through Vanish AI. By submitting content, you grant Vanish AI a worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, and distribute the content for the purpose of providing the services.
8. Limitation of Liability
8.1 Vanish AI and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
8.2 To the fullest extent permitted by law, Vanish AI’s liability is limited to the subscription fees paid by you in the three months preceding the claim.
8.3 Vanish AI is not responsible for delays or decisions made by third-party review platforms. Clients acknowledge that such processes are outside Vanish AI’s control.
9. Indemnification and Legal Action
9.1 You agree to indemnify and hold Vanish AI harmless from any claims, damages, or losses resulting from chargebacks, disputes, or unauthorized access to our services.
9.2 If necessary, we may pursue legal action to recover any unpaid fees, chargeback costs, or damages.
10. Governing Law and Arbitration
10.1 These Terms and Conditions are governed by the laws of Nevada, United States.
10.2 Any disputes arising under these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration will take place in Nevada, and the arbitrator’s decision will be final and binding.
11. Changes to Terms
11.1 Vanish AI reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically.
By using Vanish AI, you acknowledge and agree to the most recent version of the Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at support@govanish.com.